4. Searching for Existing Courses

Although browsing for users is generally the most efficient way to troubleshoot issues reported by individual instructors or learners, searching for courses can be just as useful. Using the “Search courses” field that appears in the center of your Site Home (frontpage) page, you can type in the code or name of a course. (Note: Your site may be configured to not display the frontpage if you are using the Dashboard.)

We recommend searching by specific elements of the course name that are unique (like an id number). You can also use a code and/or year/term to filter through all courses. Depending on the course naming convention on your site, you can also use the “%” wildcard to narrow the list of results. For example, you could search for %MATH%2021-22% to find any courses with MATH in the name within the 2021-2022 school year.

It is a common practice for administrators to ask instructors to include either the course shortname or a direct URL when submitting help requests to aid the support process. 

Note: As an administrator you may want to change your personal preference to display the Site Home page by default instead of the Dashboard. This will provide you with easy access to the course search and list of categories.