Tips for Troubleshooting

3. Browsing All Users

Browsing the list of users in your Moodle site is an efficient way to:

1. Locate users who've requested help. 
2. Identify users who haven't logged in during a specific time period. 
3. Identify duplicate accounts. 

To access this page, open Site Administration, select the Users tab, then click Browse List of Users.

From this screen you can search by name, or expand the filter section which will allow you to search by various fields, including role.

Once you have located a user, you can click on their name to view their profile and see all of the courses the user has access to.

If you click on a link to a course in the user’s profile, you will view their profile within the context of that course, and can then click on the link to the course within the breadcrumb trail bar across the top of the page to view the main page of the course and investigate the issue at hand. You can also click "Log in as" in the Administration section to log in as that user. This feature is covered in the User Roles and Contexts book in this course.